FREQUENTLY ASKED QUESTIONS

Our team consists of highly trained and experienced professionals who are passionate about providing personalized care to each of our patients. We also offer a range of specialized programs and much more.

The frequency of visits will depend on your individual needs and the care plan developed by our team. We offer flexible scheduling options to ensure that you receive the care you need, when you need it.

The cost of our services will vary depending on the level of care required and the length of service. We work with the NDIS to ensure that your plan is perfectly suited to your needs.

The NDIS provides funding for people with disability to access the supports and services they may need to live, enjoy life, and achieve their goals. These goals may include more independence, community participation, improved health and wellbeing, or help to gain employment.

 To be eligible for the NDIS, you must:

• Have a disability caused by a permanent impairment. The permanent impairment must substantially reduce your ability to do one of the following;
  • Move around
  • Communicate
  • Socialise
  • Learn
  • Undertake self-care tasks
  • Work or study.
• Be aged between 9 and 65 years, and
• Live in Australia and be an Australian citizen, or hold a permanent visa, or a protected special category visa.

 A permanent impairment means your impairment is likely to be lifelong. An impairment greatly reduces your ability to carry out everyday living tasks. It can be a loss or change in your body’s functions, body structure, or how you think and learn. Some impairments are intellectual, cognitive, neurological, sensory, or physical. 

 The NDIS may provide funding for intellectual disability, autism, cerebral palsy, genetic conditions that result in permanent intellectual and physical impairments, spinal cord injury or brain injury or amputation that results in severe loss of strength and movement, permanent blindness or permanent hearing loss. You may also be eligible for the NDIS if you have a psychosocial disability. You can find a detailed list on the NDIS website. 

 When you call the NDIS to ask about your eligibility, you will be referred to an NDIS local area coordinator in your area. When you first meet with an NDIS partner, they will need to confirm your identity. So, take your identity documents with you. They will talk to you about the application process and what to expect. You will also need to provide evidence of your disability, such as a letter or report from your doctor. 

 NDIS will fund supports or services to help you with living arrangements, independence, social participation, health and wellbeing, education, and employment. Some examples of these services include home care, assistance with personal care needs such as bathing, dressing or meals, social support and companionship services, respite care, transport, home maintenance and modifications, and more.  

 If your needs or living arrangements change, you can request a plan review from the NDIS. This ensures that your plan remains relevant and continues to meet your needs.